Refund policy

At our store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund process.

Returns

You may return items within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. To initiate a return, please contact us at sales@dryfterstudios.net with your order details. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days and credited back to your original payment method. Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us with a photo of the issue, and we will assist you.

Non-Returnable Items

Final sale items, gift cards, and personalized products cannot be returned.

For any questions, reach out to us at sales@dryfterstudios.net